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Patients & Visitors + -

Masks available

Visitor Policy

Our priority is the safety of our patients, clinicians, staff and community. Although you are no longer required to wear a mask, if you have a respiratory illness, we encourage you to wear a mask to prevent spreading the virus to others. Our health care teams treating patients with respiratory illnesses will continue to wear the appropriate level of PPE. 

Visitor Guidelines

General Guidelines:

  • General visitation hours take place between 10:30am and 8:30pm. Please see weekend and special holiday hours below for entrance information.
  • Non-COVID-19 patients may have up to two visitors at a time. For patient safety, only one visitor may spend the night. 
  • Children must be supervised at all times and are not permitted to stay the night.
  • Masks are available for patients and visitors at all entrances and provided upon request.
  • Guests must wash hands or use hand sanitizer when entering and exiting patient rooms.
  • For the safety of visitors and caregivers, visitation may be restricted for patients with COVID-19 and other communicable diseases. 

Departmental Guidelines

  • Emergency - One person may escort the patient during their visit.
  • OR/Surgery/Procedural - Two people may escort the patient to the department's waiting room and may stay there during the procedure.
  • Labor & Delivery and Mother/Baby - Patients may have three visitors at a time. For patient safety, only one visitor may spend the night. Children are limited to siblings of newborn and must be accompanied by an adult with a wristband.
  • NICU - Only a healthy parent/caregiver with a wristband may visit baby.
  • ICU - No children under the age of 12 permitted. 


Garden Entrance

Monday - Friday: 7am - 7pm 
Weekends and Special Holiday Hours: This entrance is closed

Main Lobby Entrance

Monday - Saturday: 5am - 9pm
Sunday and Special Holiday Hours: 7am - 9pm

After 9pm, visitors should please enter through the Emergency Department.

Cafeteria Hours and Menu

Cafeteria hours, menu and other information can be found here. 

Contacting the Patient Experience Team

Your experience is valuable to us.

We strive to provide the best possible care for our patients, their family and guests. All of our staff members are considered an integral part of your health care team and work to make your stay with us a comfortable one by attending to your individual needs. We invite you to share compliments and constructive feedback about our care. Should you have any comments, please contact the Patient Experience Team service representative at 757-312-6244 or email

We Are a Smoke-Free Campus

Please be aware that all Chesapeake Regional Healthcare locations, including the Chesapeake Regional Medical Center campus, are smoke-free. We ask that you respect other patients and visitors and refrain from smoking while on the premises. 

Billing & Insurance

We offer a variety of resources to our guests to help pay for their hospital stay. Visit our Billing & Insurance page for more information.

Wireless Internet

Wi-fi is available throughout the hospital, but is restricted in certain areas. Please use your personal device for access.

On-Campus Security

To contact Chesapeake Regional Medical Center's On-Campus Security Office, call 757-312-6835 or use the blue call boxes located throughout campus parking lots.