Patient Portals + -

How do I access my patient portal? 

Chesapeake Regional Healthcare utilizes two different patient portals depending on where you are receiving care. Please see below for more details on how to access and use your patient portal.

When to use MyChart

To Access Medical Records From:

  • Chesapeake Regional Medical Center
  • Surgery Center of Chesapeake
  • Jennings Outpatient Center

 

MyChart gives you secure, 24/7 online access to portions of your medical record. You can manage and receive information about your health using an internal browser or smartphone with the MyChart Mobile App available for iPhone and Android platforms.

With Chesapeake Regional Healthcare's MyChart patient portal, you can:

  •  Manage your appointments
  • View your health summary
  • View or download your medical records
  • Access your test results and notes
  • View recent hospital and outpatient visits
  • See scheduled appointment and reminders
  • Schedule video visits [where available]
  • Cancel appointments
  • Complete Advanced Directives

 

Current and new users to Epic MyChart can access it here! If you are a new user, you will be provided with a MyChart patient portal activation code on the back of your 'After Visit Summary' at the time of discharge. 

Follow these steps to sign up for MyChart Patient Portal on your computer:
1. Visit https://mychart.chesapeakeregional.com/mychart/Authentication/Login?
2. Click Sign Up Now. You will see a member sign up page.
3. Enter the MyChart activation code provided to you at discharge.
4. Fill out the fields on the MyChart sign-up page.

For questions about your MyChart patient portal account, please contact the Help Desk at 1-844-686-3503.

Download on App Store         Download on Google Play

When to use Athena Health

To Access Medical Records From:

  • Chesapeake Regional Medical Group Offices
  • Transitional Care Clinic

 

Sign up for the Athena patient portal for 24/7 access to records from Chesapeake Regional Medical Group or the Transitional Care Clinic.

- Easily pay your bill
- Message your CRMG provider anytime, anywhere
- View test results on your time
- Schedule your next appointment
- Prepare for your next appointment by filling in your registration information
- Conveniently manage your health information

 

Access the Athena portal here: https://www.athenahealth.com/patient-login

Download on App Store         Download on Google Play

MyChart FAQ's

Can patients see their providers’ notes in MyChart patient portal?  

  • Progress notes are shared automatically with patients. Your clinician has the option of manually sharing other types of notes.

Are there any diagnoses that are not shared in my MyChart patient portal account?  

  • All diagnoses are shared with the patient, unless they are manually unshared by your clinician.

Can I see all of my results, such as labs and X-rays, in MyChart patient portal?  

  • All testing results are released to MyChart.

When are results released to MyChart patient portal?  

  • Normal labs are released immediately after they are available. Sensitive results, pathology, genetics, cytology, and advanced medical imaging results are released within 3 days. Other medical imaging results are released within 2 days.

Are there any medications that are hidden in the MyChart patient portal account?  

  • All medications on a patient’s medication list are visible in MyChart.

What can a parent or guardian see or do when they have proxy access to a child’s chart in MyChart patient portal?  

  • Proxies have full access to the child's chart until the child turns 13 years old. When the child turns 13, proxies can review insurance coverages, make payments, update demographics, electronically sign documents, and update end-of-life planning information.

Can patients access MyChart patient portal in any language besides English?  

  • MyChart is also available in Arabic (only in the MyChart mobile app), Danish, Dutch, English (UK), Finnish, French, German, German (Switzerland), Spanish, and Swedish. Please note that while most text within MyChart is translated, clinical content and messaging remain in English.

 

Athena FAQ's

How do I message my CRMG or Transitional Care Clinic Provider?

  • Signing up for the Athena Patient Portal is easy. Go to our Patient Portal or use the direct link provided by our practice. If you already have an account, you can use the Athena patient portal mobile app. Search the Apple App Store or Google Play Store for “athenaPatient”. Download it to your smartphone and use your Patient Portal email address and password to log in to athenaPatient.

What if I have a bill from Chesapeake Regional Medical Group or the Transitional Care Clinic?  

  • You can access your bill summary and make payments by simply logging into your Athena patient portal account. As soon as you log in with your username and password, navigate to the “Billing & Payments” tab to view your bill and make a payment.